Elizabeth -
Riverdale, NY |
28th of March 2012
Ella at 5th Ave Gowns is the Best, She took the time to answer my questions regarding my dress, I was on the phone with her for 30+ minuets and she never tried to rush me, when I finally purchased the dress, she followed up with me the next day to see if all was OK, now when does that happen, NEVER, but Ella wanted to make sure My MOB Dress was Perfect!, Customer Service 5 Stars,
Mary- CT |
13th of April 2012
We could not find the Prom Dress that my daugher wanted any place, after placing an order with another company only to be let down, we begain our search again, we contacted 5th Ave Gowns, and Ella explained to us that this gown was not in stock and that it would be difficult to find this dress due to the designers limmited stock, but my daughter insisted that we try so we called every site we could and everyone else either just told us they don't have it or tried to sell us something else, no one took the time to explain that the designer did not ship any of these styles to any stores yet, Only Ella took the time to help us, Needless to say, When my daugher decided on another dress,we order it with 5th Ave Gowns, and have been extreamly happy with the service we recieved. THANK You Ella
